Resources Center

Explore our essential white papers, guides and reports to help you optimize your online customer engagement strategies.

All guides and infographics

AI-Powered Customer Service: Innovating Public Sector Customer Experience

This eGuide explores how AI tools like live chat and smart assistants can help government agencies provide faster, more personalized service, enhance data security, and reduce costs in public sector customer service.

Download eGuide

The Business Guide to Customer Engagement Metrics and Analysis

In-depth e-guide on customer engagement metrics and analysis, covering definitions, formulas, tips, and AI tools. Perfect for business owners, marketers, and customer service teams.

See Image in Full Detail

Inside Our Martech Stack: Integrating Velaro for Optimal Engagement

Explore how Velaro integrates into martech stacks to enhance customer engagement at every stage of the journey.

Download Infographic

Building Enduring Connections: Top 20 Tips for Customer Retention Success

Whether you're a business owner, marketer, or customer service professional, this infographic is designed to help you enhance your customer retention efforts and achieve your goals.

Download Infographic

Master Your Customer Service: 72 Canned Responses for Effective Communication

Achieve seamless, consistent client communication with our '72 Canned Response Templates'. Download and start improving your customer relations now.

Download eGuide

Operational Excellence: Scalable Live Chat Solutions for Contact Centers and BPOs

Lead the change in customer support: Our e-guide focuses on scaling and enhancing efficiency with AI-powered live chat in Contact Centers and BPOs.

Download Infographic

NLP Workflow: A Condensed Overview

Navigating the complexities of Natural Language Processing has never been easier. This infographic breaks down the NLP journey into straightforward stages, offering a bird's-eye view of the entire process.

Download eGuide