Explore our essential white papers, guides and reports to help you optimize your online customer engagement strategies.
Handling sensitive, protected patient data and keeping it secured must be a top priority if you are a covered entity under HIPPA. Explore the safeguards your live chat provider must follow to mitigate risks and support compliance.
Our software provides the tools to drive successful first-time customer interactions. At the core of our solution, there is a set of fundamental technologies and infrastructural components that we have put in place to ensure data integrity, security, scalability, and system uptime. Read more about the specifics of our platform.
Explore how proactive chat and chat integration with CRM enables organizations to decrease shopping cart abandonment and use predictive behaviors to intercept buyers at critical points in the sales process.
Deciding which chat vendor your company needs can be challenging. This paper provides 7 tips for selecting the right chat vendor.