How To Enhance Customer Experiences and Increase Revenue With Proactive Chat

Did you know that proactive chatters are six times more likely to buy than an average website visitor?

Organizations that embrace the on-going challenge of meeting these heightened demands are successfully differentiating themselves in their respective marketplaces. This white paper will explore how proactive chat and chat integration with CRM enable organizations to decrease shopping cart abandonment and use predictive behaviors to intercept buyers at critical points in the sales process.

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Additionally, this guide will show you how to:

Implement proactive chat based on established best practices

Knowing when and how to launch a proactive chat can mean the difference between gaining and losing your customers.

Increase your site’s conversions and ROI

Learn how proactive chat can increase your conversion rate, order value and online revenue.

For more practical advice on how to drive sales with proactive chat, including best practices and integration tips, download our free guide now.