Business Growth

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A customer service chat agent, images of NetSuite Platform and Velaro Live Chat Platform

Improving Customer Connections: Integrating NetSuite with Velaro’s AI-Powered Chat

Nurture customer relationships by transforming your NetSuite CRM approach with AI-enhanced customer communications.

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A female customer talking on the phone in front of her laptop with a backgroun of utilities icons.

AI-Powered Chat for Utilities: 8 Benefits That Improve Customer Service

See how AI-powered chat is helping utility providers handle high volumes, simplify billing support, and connect systems for faster, more personalized customer service.

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Flat-style illustration of a figure thinking, surrounded by icons and bubbles showing actions like reach out, improve experience, get feedback, and win back customers.

What Should You Do When You Lose a Customer?

Losing a customer can happen to any business at some point. Prepare your company and team for how to rise from this challenge by following these strategies, steps, and solutions.

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A man holds a credit card to use for an eCommerce purchase on his laptop

How to Increase eCommerce Sales – Benefits of Live Chat for eCommerce

Live chat has numerous eCommerce benefits. Read more on how to increase eCommerce sales and improve conversion rate optimization for your business!

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Woman writing a business plan in a coffee shop.

Writing a Business Plan: A Guide for New and Experienced Entrepreneurs

Building a strong business plan helps entrepreneurs create adaptable strategies for growth. Learn how to build a plan, its benefits, the mistakes to avoid, and set your business up for success.

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Doodle of a hand holding a cellphone with many text bubbles around an SMS compliance form.

Simplifying SMS Compliance: A Practical Guide

Discover key practices for SMS compliance to enhance your marketing efforts. Gain insights on protecting your business, building customer trust, and following legal guidelines.

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A hand-drawn doodle-style illustration featuring AI in digital marketing. The image shows a robot symbolizing AI interacting with a laptop displaying marketing data such as charts and graphs. Various digital marketing icons are present, including social media logos, email icons, and search engine symbols.

AI in Digital Marketing: How to Make Technology Work for Your Brand

Integrate AI marketing tools into your business for enhanced efficiency and creativity. Balance artificial intelligence and human ingenuity for optimal results.

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Marketing technology stack, also known as MarTech

Designing Your Ideal Marketing Technology Stack: Strategies for Success

Simplify operations, automate tasks, and gain valuable insights with a purposefully implemented martech stack. Learn how to make technology work for you and drive better marketing results.

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A conceptual illustration depicting hands holding cards with different decision-making options marked as A, B, and C, along with checkmarks and crosses representing the potential outcomes of each choice in the business decision-making process.

Decision-Making: Fueling Growth and Competitiveness in Business

Make choices that both reflect your goals and outsmart the competition. Explore the power of strategic decision-making to accelerate your business's progress.

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