Visitor Page Navigation History
Imagine knowing exactly what a customer is interested in the second they engage with a live chat rep. That’s what you get with Velaro. The application every page view and click, as well as how much time a user spent looking at a particular page or item. That whole history is available to agents and administrators directly within the chat and visitor monitoring screens within Velaro. It’s a 360-degree view of the customer, at your fingertips.