Over the past decade there have been substantial advancements to live chat software. Consumers across demographic lines are increasingly beginning to prefer live chat to phone and email as a way to contact sales and support personnel. Reporting and analytics features are strong and integrations with core systems are simple. Using live chat, businesses have opportunities to resolve problems like never before.
Download the guide to see three examples of how companies can gain tangible, sustainable benefits from live chat.
In this guide you’ll learn…