Velaro adds a conversational AI front door to Square Appointments. A customer texts — Velaro checks live availability, picks a slot, and books it directly in Square. No form. No link to click. No human needed. Works 24/7 while the merchant is with another client.
SMS, WhatsApp, Instagram DM, website chat, Apple Messages — wherever they are
Velaro checks live Square availability, asks qualifying questions, presents real open slots
Booking confirmed in the Square dashboard. Square fires its native reminders automatically.
Real-time availability from Square. Books, reschedules, and cancels in plain language. No form. No link. Just a text.
Answers hours, pricing, policies, and service questions automatically. Available 24/7. No extra staff needed.
When an appointment closes in Square, Velaro automatically sends a review ask and rebook nudge via the customer's preferred channel.
Merchant misses a call → Velaro instantly texts the caller and starts the booking conversation. No revenue walks out the door.
Real-time translation on every channel. Customer texts in Spanish; merchant sees English. Zero multilingual hire required.
When the AI can't handle it, a human agent steps in with the full AI transcript. The customer doesn't notice the handoff.
Every booking Velaro converts from a missed text or call is a transaction through Square. A salon booking 3 extra clients per week at $50/visit generates $7,800 in additional Square GMV — per merchant, per year.
Merchants using Velaro have their availability, calendar, and reminders anchored in Square — making them significantly harder to migrate to Acuity, Calendly, or any competing booking tool.
Square Appointments has no native SMS booking, no WhatsApp channel, no conversational AI layer. Velaro fills that gap cleanly — we don't compete with Square, we extend it.
Velaro would be one of the only AI booking + multi-channel apps on the Square Marketplace. First-mover placement in the booking category drives compounding organic discovery from 4M merchants.
Listed in the Square App Marketplace — Booking & Scheduling category. We're ready to submit today. This is the baseline.
A single email to booking-active Square merchants drives hundreds of trials at zero CAC for us — and meaningful GMV lift for Square.
Preferred app status, promoted placement in the Marketplace. We drive booking volume and merchant retention across Square's top verticals.
In-Square merchant onboarding, Square-branded booking flows, or white-label options. We're open to wherever the conversation goes.
We've already built the integration. The conversation can move fast — no setup needed on Square's side to evaluate.